MA NGO Social Worker

Great and important is the social worker’s role in Mission Armenia NGO in terms of primary service provision to vulnerable groups. Social worker must perform his/her duties strictly following professional and moral norms and values, he/she must be guided by the beneficiaries’ interests and needs, must respect the beneficiaries’ personal life and keep their personal information confidential.
MA NGO social worker implements the following activities:

• Collects and analyses the beneficiary preliminary information
  
• Makes needs assessment on the basis of which relevant assistance is further shown to the beneficiaries
  
• Organizes and controls Soup Kitchen, medical service, social work, homecare and other services provision to beneficiaries
  
• Conducts social, psychological, informative, legal and other types of counseling
  
• Ensures right protection and advocacy
  
• Conducts trainings
  
• Cooperates with different state structures, LSGBs, medical and other institutions to solve the beneficiaries problems
  
• Convenes self-help groups
  
• If necessary also works with the beneficiary family members
  
• Organizes beneficiaries’ leisure time

Social Cases

Case 1
Mission Armenia beneficiary A born in 1940 lives in Silikyan district with her husband. Having health problems and having no one to take care of them they regularly make use of the services provided by “Mission Armenia” NGO. Through the direct intervention of the organization and through the support of social workers the woman has undergone a hospital treatment under the sponsorship of the state. She had been suffering from diabetes mellitus and there was a necessity to amputate her two legs. During the treatment she received monetary assistance and humanitarian support, as well as after the operation the organization took care of her in home conditions.
After the operation she needed a wheelchair. After studying and evaluating the situation Mission Armenia social worker together with the woman’s husband took steps for obtaining a wheelchair. The social worker went to Ajapnyak Social Service Center and found out about the procedure of gathering necessary documents. The social worker also visited the Social Service Regional Agency (SSRA) with the aim of introducing them the situation the family was in. Only then the SSRA personnel gave the necessary reference to obtain a wheelchair.

Besides the wheelchair the woman also needed prosthesis for her legs. The social worker together with the woman’s husband went to the relevant healthcare institutions and gathered the necessary documents to be submitted to the regional SSRA. The social worker also arranged the orthopedist’s visit to the woman’s place for taking the measures of the prosthesis.
As a result of social worker’s assistance the woman is now able to move around in her home and to do some self-service activities. By the help of the organization the woman is little by little overcoming psychological and emotional problems too. She is also hopeful that the prosthesis will enable her to recover and to lead a complete life.
The family is still in the center of Mission Armenia NGO's attention and care. The organization regularly provides them social psychological and humanitarian support by implementing relevant advisory and referral activities such as arranging the solution of social and healthcare problems.

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